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MezeHub Delivery and Shipping Terms / MezeHub uslovi za isporuku

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We all feel happier with the food we love. Now you can get it without leaving the comfort of your own home.

MezeHub offers several delivery/pickup/shipping options:

1) Save 10% with curbside pickup at our store located at 4980 Wyaconda Rd, Unit C, Rockville, MD 20852. Just select "curbside pickup" and enter discount code "Pickup10" during check out. No minimum $ order requirement. You will be notify by email when your order is ready for pick up.

 2)    Free 24-hour front door delivery for products in stock at our Rockville warehouse to the DC Metro Area. We now also offer free delivery on SATURDAYS to Baltimore City, Baltimore County and North Anne Arundel County. Available on orders over $79. This map shows area we deliver.

3) Nationwide Shipping - we strive to offer an outstanding shipping service. It may not always be the cheapest, but your items will arrive safe and delicious. Here is our pledge to you:

- Your order will ship within 1 business day

- We ship frozen, refrigerated and dry products nationwide to addresses in the lower 48 states

- We use high-quality, well-packed boxes to keep your items in good condition. All refrigerated items are shipped in premium insulated heavy-duty (but still light) polystyrene 1.5” styrofoam containers with a tight-fitting lid and further protected by a sturdy fitted box.

- All frozen items are packed in dry ice and must ship separately from other items (or the dry ice will freeze them). This adds to the cost as we are shipping 2 boxes.

- All refrigerated items are shipped with high-quality long-lasting frozen gel packs

- All frozen and refrigerated items must be shipped with a transit time of 2 days or less

- We do not currently ship some heavy items as shipping companies often drop the boxes, destroying all the contents in the box. This includes wine, beer, large glass water/syrup bottles, jars over 1.5kg and flour over 5kg.

Additional Information: 

Products without the 24h sign are currently sold out, but we get new shipments every week, so please enter your email and click "Notify Me" and we will let you know when they are back in stock. 

We recommend you provide a mobile phone number during check out so we can text message you when your order is out-for-delivery and when it’s delivered to your front door. (We will never give your mobile number to anyone.) Orders with refrigerated or frozen items will be transported in insulated cold carriers. We recommend you bring them inside promptly.

During the COVID-19 crisis we offer no-contact delivery - our gloved and masked drivers will leave it on your doorstep and text you that it’s been delivered.

 We deliver to these counties: Alexandria City, Arlington, Baltimore*, Baltimore City*, District of Columbia, Fairfax, Fairfax City, Falls Church City, Frederick, Howard, Loudoun, Manassas City, Manassas Park City, Montgomery, North Anne Arundel and Prince Georges.

*Deliveries to Baltimore City, Baltimore County and Anne Arundel are on Saturday's only. 

 Bon appetit!  

The MezeHub Team

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MezeHub USLOVI ZA ISPORUKU!

Svi smo mi srećniji uz hranu koju volimo. Sada to možete imati, a da ne napuštate komfor vašeg doma.

MezeHub nudi nekoliko mogućnosti za isporuku (delivery) i preuzimanje (pickup):

1. Uštedite 10% preuzimanjem porudžbine u našoj prodavnici na adresi: 4980 Wyaconda Rd, Unit C, Rockville, MD 20852. Samo selektujte "curbside pickup" i tokom plaćanja unesite kod za popust "Pickup10%". Ne postoji zahtjev za minimalni iznos porudžbine u ovom slučaju. Bićete obavješteni email-om kada je Vaša porudžbina spremna za preuzimanje.

2. Besplatna dostava za Washington DC zonu sa rokom od 24 sati za proizvode koji su trenutno na zalihama u našem skladištu u Rokvilu. Svake Subote dostavljamo za Baltimore City, Baltimore County and North Anne Arundel County. Dostava je dostupna samo za porudžbine iznad $79. Mapa ispod pokazuje zonu koju pokrivamo za 24h dostavu.

 3.  Nudimo i dostavu za kontinentalnu USA uključujući 44 drzave (izuzev Hawai i Aljaske) kao i dostavu za vojne uposlenike sa APO adresama,

- sve dostave su isporućene unutar jednog biznis dana prema carrierima koje koristimo,

- zaleđene proizvode i proizvode iz frižidera isporučujemo sa maksimalnim tranzitom od 2 dana i za tu svrhu koristimo visoko kvalitetne kutije od stiropora uz pakovanje sa suhim ledom ili zamrznutim gel pakovanjima u zavisnosti od toga da li je proizvod iz frižidera ili zamrzivača,

- trenutno ne isporučujemo vino, pivo, teške proizvode kao su staklene boce od 1.5L, tegle preko 1.3kg i brašno preko 5kg. 

 Proizvodi koji nisu označeni 24h znakom su trenutno rasprodati, ali ako unesete svoj email i kliknite „Notify me“ i mi ćemo Vas obavjestit kada proizvod opet bude dostupan.

Porudžbine koje primimo do 3 sata poslije podne, biće isporučene u roku od 24 sati (za proizvode koje imamo na zalihama). Preporučujemo da tokom poručivanja unesete svoj mobilni telefonski broj tako da Vam možemo kontaktirati sa tekstualnom porukom kada Vaša porudžbina bude na putu prema vašoj kućnoj adresi. (Mi nikada nećemo dati nikome na uvid Vaš broj telefona). Porudžbine koje sadrže smrznutu hranu i hranu iz frižidera mi transportujemo do Vas u izolovanim torbama koje održavaju potrebnu temperaturu. Preporučujemo da unesete namjernice sa ulaznih vrata u što kraćem mogućem roku.

Tokom epidemije COVID 2019 nudimo dostavu bez kontakta - naši vozači nose maske i rukavice, ostavićemo isporuku ispred Vaših vrata i poslati vam text poruku da smo Vam isporučili proizvode.

Dostavu vršimo u slijedećim okruzima: Alexandria City, Anne Arundel, Arlington, Baltimore, Baltimore City, District of Columbia, Fairfax, Fairfax City, Falls Church City, Frederick, Howard, Loudoun, Manassas City, Manassas Park City, Montgomery, North Anne Arundel and Prince Georges.

Prijatno!
Vaš MezeHUB Tim